The Team Lead, is an essential member of store leadership. They oversee work of team members to ensure great customer service is provided by making sure food is prepared safely and accurately. The Team Lead is responsible for ensuring team team member are present for each shift, take breaks as required, receive appropriate training, and perform in the moment coaching.  

As a Team Member, you’re obsessive about quality. You love taking care of people and answering questions. You appreciate teamwork and a fast-paced environment. You are a team player and rise to the challenge of making orders safely, quickly following every step of our recipes.  Team Members work in an inclusive environment, and we encourage everyone to be their true selves. Team Members are a beacons of Amy’s Drive Thru sustainability efforts, how we invest in getting it right, and care about how we’re making an impact in our industry.  They make it a priority to follow our mission of making it easy and enjoyable for everyone to eat well.  Team Members are not cashiers, but order consultants ensuring that every guest understands the menu and is informed about possible food allergens, providing customers with a friendly service experience.   

As a Team Member, you’re obsessive about quality. You love taking care of people and answering questions. You appreciate teamwork and a fast-paced environment. You are a team player and rise to the challenge of making orders safely, quickly following every step of our recipes.  Team Members work in an inclusive environment, and we encourage everyone to be their true selves. Team Members are a beacons of Amy’s Drive Thru sustainability efforts, how we invest in getting it right, and care about how we’re making an impact in our industry.  They make it a priority to follow our mission of making it easy and enjoyable for everyone to eat well.  Team Members are not cashiers, but order consultants ensuring that every guest understands the menu and is informed about possible food allergens, providing customers with a friendly service experience.